Job Description

Job Description
Job Description
This is a full-time, on-site position located at 5205 University Parkway Winston-Salem, NC 27016. Customer Relationship Specialist (Bilingual) , you will focus on ensuring customer satisfaction by providing exceptional support, resolving inquiries, and building strong relationships with clients. Your responsibilities will include addressing customer queries, assisting clients with insurance solutions, analyzing client needs, and delivering personalized service to meet their expectations. You will play a key role in enhancing the customer experience and fostering long-term trust with our clients.
Responsibilities
Customer Satisfaction and Customer Service skills, with a strong emphasis on providing exceptional client experiences
Customer Support and Communication skills, including active listening and clear, professional verbal and written communication abilities
Analytical Skills and problem-solving capabilities, with the ability to assess client needs and recommend appropriate solutions
Proven ability to build and manage professional relationships
Detail-oriented and highly organized with the ability to multitask effectively
Excellent problem‑solving and interpersonal abilities
Requirements
High school diploma or equivalent required; additional education or relevant certifications are a plus
Proficiency with common office software; familiarity with CRM systems is a plus
Experience in the insurance industry or in a customer-facing role is strongly preferred
Excellent attendance and dependability are essential.
Bilingual is a strong advantage and preferred.
Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Mon-Fri Schedule###Vision Insurance###Retirement Plan###Hands on Training###

Job Tags

Full time, Work at office

Similar Jobs

Minnesota Bankers Association

Compliance & BSA Officer Job at Minnesota Bankers Association

...Job Description Are you a compliance expert ready to take the next step into a pivotal leadership role? United Bankers Bank is seeking a Compliance & BSA Officer to serve as a cornerstone of our Enterprise Risk team. In this highvisibility position you wont just monitor...

Boeing

Summer 2027 Aerospace Internship — Onsite & Mentored Job at Boeing

Boeing is offering an on-site, 10-12 week internship in the United States for motivated students pursuing a Bachelors or Masters degree. You will work with mentors, tour facilities, and engage with leaders to shape our future in aerospace.The program emphasizes networking...

Suttell & Hammer, P.S.

Colorado Licensed Attorney Job at Suttell & Hammer, P.S.

...a high-growth period, we are looking for an eager CO licensed attorney to jump in and assist our law Firm in reviewing high-volume environment... ...work to resolve matters prior to trial * Make intermittent remote court appearances on behalf of our clients *Pay & Benefits*...

Turing

Remote Contract Software Engineer - AI-Driven, 10-40 hrs/wk Job at Turing

...A leading AI research accelerator is seeking an experienced Software Engineer to evaluate AI-generated code, collaborate on AI-driven solutions, and build verification mechanisms. The role requires a minimum of 10 hours per week and offers a flexible work arrangement....

US Sand and Gravel

Heavy Machinery Operator/ Articulated Dump Truck Job at US Sand and Gravel

Job Description Job Description This is a full-time position Monday through Friday 6:30 AM to 4:30 PM One must be willing to work overtime and extended hours depending on customer and company demands. Must be able to work outside in all types of weather conditions ...

Bilingual Customer Relationship Specialist Job at Alliance Insurance Services, Winston Salem, NC