Job Description

Library Technician

Are you detail-oriented, community-minded, and excited to make a daily impact? Potomac Library in Woodbridge, VA, is seeking an energetic, organized Library Technician to join our dynamic Information Services Team. If you thrive in a supportive, forward-thinking environment and love building meaningful connections within a diverse community, we'd love to have you on board!

The Library Technician position at Potomac Library is a vital public-facing role. This part-time role handles patron technology support, public computer troubleshooting, digital literacy instruction, and standard library service desk operations. You will be a vital part of the Potomac team that reintroduces the community to everything a dynamic and inclusive environment offers.

Innovation, creativity, teamwork, and collaboration are what make Potomac Library shine. Come join us!

About This Role

• Customer & Patron Support: Provide high-quality, welcoming service to patrons and internal staff. Assist patrons with holds, item locations, public computers, the digital library, and standard office equipment.
• Operations & Policy: Interpret and apply library policies and procedures. Resolve customer issues professionally.
• Community Outreach & Programming: Prepare, facilitate, and assist with library programming. Create engaging displays, support branch outreach, and participate in community events.
• Collection Maintenance: Carry out collection maintenance, organization, and shelving.
• Team Collaboration & Development: Share skills, knowledge, and best practices with colleagues; actively participates in library meetings and training.

Minimum Requirements

High School Diploma or G.E.D.

Preferences

• 1 year of customer service experience in a public library, Bookstore, or Retail. Experience in resolving customer issues or complaints independently and informing customers of products and services.
• Experience in instructing others in using Microsoft Office (Outlook, Excel, Word, PowerPoint, Publisher), SharePoint, Integrated Library System (ILS), Smart Access Management (SAM), and email applications.
• Experience troubleshooting standard office equipment, such as printers, fax machines, and copiers.
• Experience assisting patrons in the use of library technology.
• Experience with planning and facilitating library programming and community outreach.

Special Requirements (if applicable)

The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.

Work Schedule

This is a part-time, 20-hour-a-week position which includes days, evenings, and weekend hours. Scheduling flexibility is essential. Potomac staff are scheduled Monday through Wednesday, 9:00 am-8:00 pm. Thursday through Saturday, 9:00 am-5:00 pm.

The schedule includes days, at least one evening, and rotating weekends.

Hiring Salary Range

$21.14 - $32.17/hour

We Also Offer Great Benefits, Including:

• 401a and 457 retirement savings plans
• Paid Annual Leave / Sick Leave / Personal Leave
• Paid Holidays
• Group Medical, Dental, & Vision Health Plans
• Employee Assistance Program (EAP)
• Career Development Opportunities

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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